FAQs
Shopping
All questions regarding your shopping experience on the store and the payment process.
What is the status of my order?
To check your order status, simply go to our tracking page by clicking here. You can track your order by adding the tracking code or the number of the order, all details that you will get via email once you place the order.
Can i cancel my order ?
You can request order changes or cancellations within 48 hours of placing your order. Even after your order has been shipped, you can still request a cancellation, and we will assist you with the process.
If you want to cancel your order, reach us on our dedicated page by clicking here.
What payment method do you accept?
We accept a variety of payment methods that allow you to make the purchase confidently without any risk, including credit cards, debit cards, PayPal, and more.
You can view all available options at the checkout.
Shipping, Returns, & Warranty
Learn more about our shipping and return policy as well as the products warranty.
Do you ship internationally?
Yes, we do offer international shipping.
Our warehouses : USA - UK - Australia
Processing time : 24 hours
Shipping : 5-10 days worldwide
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-10 business days to arrive.
Delivery details will be provided in your confirmation email.
What is your return policy?
We have a hassle-free 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
Want to reach us? Contact us on our dedicated page by clicking here, Qlisol team will reach you within 1 hour.
Do you offer any warranty?
Yes, you do. We offers a 2-year limited warranty. The warranty covers the repair or replacement of any defective material or component.
In the rare case that we are unable to repair or replace the defective material or component, we will submit a refund.
Contact Us
Still couldn't find what you're looking for?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.